Abu Dhabi, the capital of the United Arab Emirates, is known to offer remarkable services to its residents and visitors. With the increasing number of people availing government services, Abu Dhabi government launched “TAMM,” a world-class integrated platform. TAMM has revolutionized the way residents, visitors, and businesses access government services in Abu Dhabi. In this blog post, we will provide a comprehensive overview of TAMM and its impact on improving government services in Abu Dhabi.
What is TAMM?
TAMM is a multi-channel platform that provides government services digitally and non-digitally to the public. It has a user-friendly layout with all government services listed in one place. The platform aims to provide acyclic, efficient, and integrated services to its users, reducing the traditional manual process of delivering services. The platforms also feature chatbots, making it easier for users to access any information. Additionally, TAMM includes a mobile application that provides easy access to government services on mobile devices.
What services does TAMM provide?
TAMM includes over 5,000 services from various governmental departments. Services offered include those relating to visas, healthcare, education, transportation, and housing. This range of services provided allows residents and visitors to receive all required services with minimum effort and time. These services come with a detailed description of the procedures, document requirements, and expected timelines needed to receive the service. Additionally, it includes tracking features for applications for each service, ensuring users are well informed about the progress of their request.
How does TAMM benefit residents and visitors in Abu Dhabi?
TAMM provides significant benefits that have enhanced residents and visitors’ experience when receiving government services. These benefits include:
Reduced wait times and fewer visits to government centers.
More straightforward and more efficient processes with detailed information on required documents and procedures.
A single platform offering multiple services with clear communication channels in case of any issues or questions.
24/7 availability with the online platform and mobile application, providing the people of Abu Dhabi access to services anywhere, anytime.
How does TAMM impact the economy in Abu Dhabi?
One of TAMM’s objectives is to attract more businesses and investors to Abu Dhabi, making procedures more straightforward and efficient. With the easy access to services, and incentives to invest in the city, businesses will find it easier to operate and enhance their contribution to the economy.
Conclusion:
In conclusion, TAMM’s provision of user-friendly, efficient, and integrated services has revolutionized the delivery of government services in Abu Dhabi. Through the platform’s comprehensive range of government services, residents, visitors, and businesses can access all government services in one place quickly and efficiently, reducing wait times and multiple visits to government centers. TAMM has also contributed positively to Abu Dhabi’s economy by attracting more businesses and investors and streamlining processes. By providing a world-class platform that sets the precedent for integrating services, TAMM has undoubtedly laid the foundation for innovative measures to enhance Abu Dhabi’s services further. As Abu Dhabi continues to grow, we can expect TAMM to continue making strides in streamlining and improving processes while offering a top-notch, modern user experience.